Delete your account and data

What gets deleted

• If you are the only member of your space, your account, the space, everything in it and all its files are deleted.
• If your partner is still in the space, your account and your profile are deleted. Your partner keeps the space and everything in it, including what you added.

Before you delete your account, you can download a copy of your data in the app, under Us, then Settings, then Export my data.

In the app

Open OurVision, go to Us, then Settings, and choose Delete my account. The app tells you what will be deleted and asks you to confirm.

Without the app

Fill in this form. It prepares an email to privacy@oikodomeo.fr in your email app. Send it from the address linked to your OurVision account, so we can find your account.

If the form does not open your email app, write to privacy@oikodomeo.fr with your account email and how you signed in.

Processing time

We process deletion requests within 30 days of receiving them. We reply by email once your account is deleted.

If we cannot match the request to an account, we reply to ask for more information.

Your subscription

Deleting your account does not cancel your subscription. Subscriptions are managed by Apple: cancel yours in your Apple account settings.